Refund and cancellation policy

JobPluck's paid plans (Starter, Pro and Power) are one-time passes for 30 or 90 days, paid in advance through Razorpay by UPI, card or net banking.

Nothing renews automatically and we never charge you without you starting a payment. We email you before a plan ends; you renew only if you choose to.

The Free plan costs nothing and needs no payment details.

All payments are final. We do not offer refunds, full or partial, for any plan, including when a plan is not used, used only in part, or when you stop using JobPluck before the plan ends.

Before you pay, you can use the Free plan for as long as you like to see the jobs, ATS scores and sending from your own mailbox.

Daily limits are maximums. Fewer matching jobs than your plan's limit on some days, for your roles or cities, is not a reason for a refund: we only list verified posts from the last 10 days and can't control how many recruiters post.

Referral and review bonuses have no cash value and cannot be exchanged for money.

Because plans don't renew, there is nothing to cancel: simply don't renew. Your plan stays active until the end of the period you paid for, then your account moves to Free. Your applications, conversations and settings stay.

You can delete your account at any time from Settings. Deleting an account does not create a refund for the remaining days of a plan.

If money left your account but your plan didn't turn on, write to us with your Razorpay order or payment ID and we'll activate the plan you paid for.

If a payment failed or was charged twice because of a technical error, the bank or Razorpay usually reverses the failed or duplicate debit on its own, typically within 5 to 7 working days. If it hasn't, contact us and we'll help you trace it.

Questions about a payment: open a ticket from Help & support in the app, or email info@jobpluck.com.